MAY 12-13, 2027
WHY ATTEND CX TECH EXPO
Customer Experience Expo in Salt Lake City, Utah
Where CX leaders discover technology, evaluate solutions, and move customer experience strategies forward. CX Tech Expo is a B2B customer experience conference designed for professionals responsible for improving customer journeys, implementing CX technology, and driving operational performance.
MOVE CUSTOMER EXPERIENCE STRATEGY FORWARD
This customer experience event brings together decision-makers, operators, and technology providers, all in one place. Attendees gain the ability to move beyond research and take meaningful steps toward implementation.
Customer experience has become a critical driver of business performance, influencing customer retention, revenue growth, and operational efficiency. Organizations across industries are investing in CX technology, AI-driven platforms, and digital transformation strategies to remain competitive.
CX Tech Expo is built to support this ongoing shift.
DISCOVER CX TECHNOLOGY AND SOLUTIONS
Evaluate the Full CX Stack in One Environment.
Rather than evaluating platforms in isolation, attendees can experience a wide range of CX technologies in a single environment. The event provides direct access to CRM systems, contact center technology, AI and automation platforms, customer analytics tools, and omnichannel engagement solutions.
This allows professionals to compare vendors, understand capabilities, and identify solutions aligned with their business goals.
LEARN, CONNECT, AND LEAD IN CX
Real Sessions. Real Outcomes. Real Connections.
CX Tech Expo brings together CX leaders, IT decision-makers, and technology providers in one environment focused on real outcomes.
Sessions are built around real-world customer experience strategy, implementation, and performance, with insights from practitioners actively scaling CX programs, improving operations, and leveraging AI in customer engagement. Beyond content, the event is designed to support meaningful business conversations.
OUR CORE AREAS
OUR CORE AREAS
01
AI and automation
02
Workforce management and engagement
03
CX platforms and infrastructure
04
Data, analytics, and security
These focus areas guide the event's sessions, exhibitors, and overall experience.
Decision-Makers from Across the CX Stack.
WHO ATTENDS CX TECH EXPO
CX Tech Expo is designed for professionals responsible for customer experience strategy, technology decisions, and operational performance.
Attendees include CX leaders, customer operations executives, IT and digital transformation leaders, and senior decision-makers across mid-sized and enterprise organizations actively investing in CX technology and transformation.
VENUE & LOCATION
DISCOVER INNOVATION AT SALT LAKE CITY
CX Tech Expo takes place at the Salt Palace Convention Center in Salt Lake City, Utah.
Located in the Silicon Slopes region and minutes from Salt Lake City International Airport, the venue offers a central, accessible meeting point for professionals across the United States.